Policies > Damaged on Arrival or Late Arrival Policy

If your merchandise arrives damaged, please contact us within 24 hours of arrival. All damage claims must be filed with your carrier. We are more than happy to provide you with full assistance in this unlikely event. Please note that orders cannot be returned, cancelled, or rejected due to shipping delays unless express service was requested at the time of ordering.

Order Cancellation Policy
Orders cannot be cancelled or refused after the orders have been shipped. Refused orders are subject to an automatic 25% restocking fee plus return freight charge. Orders cannot be cancelled or refused due to delay in shipping or order processing

Shipping
Shipping fees are based on the merchandise dollar total of your order and the fee schedule listed here. These rates apply to the Continental US only. Packages are shipped by UPS Ground. Next Day Air, 2nd Day Air, and 3 Day Select, are also available at an additional charge. Email for a quote. There is no sales tax added to orders being shipped outside of Florida (FL residents will have 7% sales tax added to their order total).

All items are shipped by dimensional or actual weight, whichevar is required to be used by UPS Items such as some fluorescent bulbs are shipped by dimensional weight while other items are shipped by actual weight.

For delivery outside the contiguous 48 states please contact us by Email.

To Calculate Shipping
You can easily have the shopping cart calculate the shipping charge by proceeding with checkout. Two pages after entering all your informarion, you will see the shipping charge factored into the total. If you want to proceed with the order click on the appropriate button. If you wanted to know what the shipping would be and do not want the order, click on the Cancel Order button and nothing will be transmitted.